Store CategoriesStore CategoriesShipping Policy
Orders Within the 24 hours will be shipped: Using Speedpak/Singapore Post/China Post/Holland Post/USPS/EMS/DHL at our discretion.
Delivery time:
7 – 15 working days United States,United Kingdom and Canada 7 – 15 working days Australia, Europe and Asia 10– 25 working days Russia,South East Asia, Middle-East Asia 28 –56 working days Brazil,Italy and South America(because the strict custom inspection)
Worldwild shipping:(except the excluing country )We only ship to confirmed addresses. Your address MUST MATCH your address and Shipping address. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
Combined Shipping: Is available in most cases. The orders need to be combined and paid the same day as well as being shipped to the same address. If you place several orders and they do not combine please contact us before making payment. The first order ships for the posted price and any additional supports ship for ½ the posted shipping cost. Free shipping orders are excluded from this offer.
Sales Tax
As a buyer,it is your duty to pay th tax when you make an order from abroad .Our price does not include taxes,VAT, or other hidden charges. Please check with your country's customs office to determine what these additional costs will be prior to offerding/buying.Returns PolicyIf the return is due to an error in our listing we will pay all shipping to correct the problem. If the return is due to an error on your part you would be responsible for the return shipping as well as the shipping for the correct units. In the event that an exchange is necessary please contact us for an RGA number and return shipping address. Any items received without authorization are subject to delays and may not receive proper credit.If the product looks different than expected do not install it but rather contact us with the details so that we can make sure it is correct.Our return period is 30 days from the date you received the order so please contact us as soon as you see any issues. Products that have been damaged during installation or altered will not be accepted.Once a return is received and inspected we will refund or exchange the item depending on what has been worked out when the RGA number was sent to you. Normal handling is 2 business days from receipt of the item. Refunds will be applied to whatever the original payment method was. It may take several days to post to your account.Lost Or Damaged Packages: When a package is received damaged, open, or lost in transit we must be notified within 7 days to work with the shipper to correct the issue.ContactWe welcome your emails and will answer them at the next business day.
We are willing to solve any problems. Before leaving negative response, please contact us.
The best way to let us know if there are any issues or concerns is to send us an e-mail using the "ASK A QUESTION" link at the bottom of this listing. In order to be able to assist you quickly we ask that you supply the following information.A) The e-mail address that the order was placed under.B) Any and all numbers or markings that are on your old supports.C) The part numbers that are on the actual supports that you received. (Not the number on the package but the actual supports).D) The year, make and model of your vehicle and any important details such as: Convertible, with or without spoiler, or anything that you think would be helpful.Photos of the issues are great as well.
About Me We are committed to your satisfaction after your purchase.If you are not satisfied with your purchase in any way please give us an opportunity to try and make it right before leaving response. Please bookmark us to your favorites list and visit often! Copyright © 2023 Dianxiaomi
